Privacy Policy (POPIA)
Last updated: July 2025
Josemelo (Pty) Ltd (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) of South Africa.
1. What Information We Collect
We may collect the following personal information when you interact with us:
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Your name, contact number, email address, and physical address
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Payment information for orders
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Any other information you voluntarily provide (e.g. when completing forms or sending inquiries)
2. How We Use Your Information
We use your personal information to:
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Process and deliver your orders
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Communicate with you about products, services, and promotions
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Improve our products and customer service
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Comply with legal and regulatory requirements
3. How We Store and Protect Your Data
Your personal information is stored securely and only accessed by authorised personnel.
We implement appropriate technical and organisational measures to prevent loss, theft, or unauthorised access.
4. Sharing of Information
We do not sell or share your personal information with third parties except:
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When required by law or regulation
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With service providers who assist us in delivering our services (under strict confidentiality agreements)
5. Your Rights Under POPIA
You have the right to:
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Access, correct, or update your personal information
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Object to the processing of your personal information
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Request that we delete your personal information where legally possible
To exercise these rights, please contact us at:
Email: info@josemelo.co.za
Phone: 079 743 2357
6. Cookies and Tracking
Our website may use cookies or similar technologies to enhance your browsing experience.
You can manage your cookie preferences in your browser settings.
7. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Josemelo (Pty) Ltd – Modubung Village info@josemelo.co.za 079 743 2357